Privacy Policy
Contest Hub is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your personal data and your rights in relation to this data.
Contact Information
Contest Hub can be found online and can be contacted via email at contact@contesthub.co.uk. Upon winning your prize, we will contact you personally to give you the address if being collected in person.
Types of Personal Data We Collect
We collect personal data such as your name, email address, address, phone number, and account password. When you make a purchase or enter a competition, we also collect payment information such as credit card details. All payment information is encrypted and hashed to prevent unauthorized access.
Purposes of Data Processing
We use your personal data to provide a quicker and easier method of using and navigating our website, as well as to offer marketing services and track website conversion rates, bounce rates, and other general analytics.
Legal Basis for Data Processing
We process your personal data on the legal basis that it is necessary for the performance of a contract or for our legitimate interests in providing you with our services. We will only contact you if you win a prize, and you will only receive marketing and advertising material if you have opted in to receive it.
Data Sharing
We use HotJar, a third-party software, to gather data and track the website for performance and UX issues. We use the data provided to improve the user experience. To learn more about HotJar, please visit https://hotjar.com, and to read HotJar’s Privacy Policy, please visit https://www.hotjar.com/legal/policies/privacy/. All other data is used in-house and is not accessible to others outside of Contest Hub.
Data Retention
We automatically delete user accounts, along with all the information collected on those accounts, after three years of inactivity. If you would like your account removed before this time, please get in touch with us. This will delete your account along with all the information collected about you.
Data Security
We take every effort to make our website and your personal data as secure as possible. However, we cannot guarantee that we will never be breached and therefore are not responsible or held accountable if this happens. Your account and details are up to you to keep safe. Do not give out your username, email, or password to people you don’t know or trust. We will never ask for these details unless making alterations to your account if requested by the account holder. ID/Verification will be required upon making these changes. We will not disclose your information to anyone unless required to by law.
Data Subject Rights
You have the right to access your personal data and make changes to it as you see fit. You are the only one permitted to make changes to your account. If you wish to change something you do not have access to, please get in touch with us using our contact page.
International Data Transfers
If we need to transfer data, we do so securely. This data is not transferred directly and without encryption. The file would be transferred over a secure FTP server and would be password-protected to make sure only certain people can access it.
Changes to the Privacy Policy
If we make updates to our Privacy Policy, we will send an email to each user/account registered with us notifying them of the change. This is regardless of whether they have opted in to receive marketing and advertising material. If you have any questions regarding the changes to our policy/policies, please get in touch with us via email, phone, or post.
By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Policy.
